For the purpose of these conditions Mini Ha Ha's LLP or any of its trading names shall be referred to as 'we' or 'us' and the customer shall be referred to as 'the customer' or 'you'.

UK orders are sent out on the 'Royal Mail First Class Recorded Service' a signature being required on delivery.

We do ship overseas, but you will need to call 01702 600504 to get a custom postage quote.

If you input a delivery address outhside of the UK without getting a custom postage quote, we will contact you to inform you of the custom postage price, and the total price before we process anything.

If you wish your order to be delivered on a specific day, please ensure that you specify this on the order form, or phone us on 01702 600504. We will do our best to comply with your instructions.

We are not liable for any loss including consequential loss if an order does not arrive on time.

We do not disclose buyers information to third parties. We are commited to protecting your privacy. We will only use the information that we collect in accordance with the Data Protection Act 1998.

If your item is not in stock, we will contact you immediately. You will receive a full refund if you decide to cancel the order, or you may select an alternative item.
if we cannot get in touch using the contact details provided and/or if orders are time sensitive.

If you have a complaint or are dissatisfied with our service in any way, please contact us immediately.
If you wish to cancel your order simply return the goods, in the same condition as it was received, to us within 7 days of purchase for a full refund of the goods.
Unfortunately we cannot refund any courier or postage charges already incurred.
However bags purchased in a Sale can only be exchanged for another item or shop credit, no cash refunds will be given.

This guarantee does not affect your statutory rights as a consumer.

By placing any order with us you are accepting all the terms and conditions stated above.